What happens if I have a problem during my charter?

Posted October 16, 2017

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If you encounter any problem during your charter, please contact SAIL AEGEAN’s Base Manager immediately. SAIL AEGEAN will try to assist you and solve your problem as efficiently and as quickly as possible. In the case of damage, it is important to follow the following protocol:

1. Exchange all insurance policy data with third parties.
2. Take photos of the damage.
3. Make a sketch with a short description of the circumstances leading to the accident, signed and dated.
4. Collect third-party data.
5. Follow protocol from an official of the local Greek Port Authority.
6. Make a Logbook entry.

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SAIL AEGEAN is a Belgian/Greek yacht charter operator company, offering bareboat and skippered charters, as well as flotillas, in a beautiful region in central Greece – the Gulf of Volos (Pagasitikos), the Sporades Islands and Northern Evia.

With our ever-expanding fleet and growing success, our own boatyard, warehouse/chandlery and very experienced in-house marine technical service team, we strive to maintain our yachts in excellent condition and offer the best charter service in the region. We also offer marine technical services for other yacht owners and the possibility for yacht investment.